Customers

We will serve our customers with integrity, competence, and objectivity.

We will deliver to our customers more than we promised through value-added services.

We will perform our work to meet technical codes or better.

We will explore each customer situation in sufficient detail and gather sufficient facts to gain an understanding of the problem, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customer.

Employees

We will treat our employees fairly.

We will assign technical and support personnel to each job in accord with their experience, knowledge and expertise.

We will foster training for all our employees on an on-going basis to improve and uphold high performance standards

We will hire only personnel of high personal integrity.

Professional Responsibility

We will perform jobs for which we are qualified by our experience and technical competence.

We will make Quality Service the trademark of the jobs we perform. If needed, we will take care of callbacks with a minimum of inconvience to our customers.

We will stand behind our work.

We will not provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.

We will maintain a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.

Earnings

We will agree with our customers independantly and in advance on the basis for our fees. They will be reasonable, legitamate, and commensurate with the quality of services we deliver and the responsibility we accept.

We will make it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.

We will listen to customer complaints about price, mindful of the honest value received by the customer and our right to an ethical profit.

Social Responsibilty

We will be good corporate citizens

We will protect the health and saftey of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.

We will report violations of this Code of Ethics.